Privacy Policy
Effective date: October 1, 2026
Who we are:
Liquid LB LLC, dba FluxTec (“FluxTec,” “we,” “us”), designs and manufactures liquid load banks for data center commissioning. We are headquartered in Austin, Texas. This policy explains what information we collect through fluxtec.com (the “Site”), how we use it, and the choices you have.
Questions about this policy can go to info@fluxtec.com or (512) 593-1689.
Information we collect:
We collect business contact information you choose to give us, plus basic usage data collected automatically when you visit the Site.
|
Source |
What We Collect |
|
Contact form |
First and last name, company, email address, and your message |
|
Resource downloads (spec sheets, white papers) |
Name, email address, and company |
|
Email or phone |
Whatever you choose to share when you contact us directly |
|
Automatically, through Google Analytics |
Pages visited, time on site, referring website, approximate location (city/region), device and browser type, and an identifier stored in a cookie |
We do not ask for payment information or sensitive personal information through the Site.
How we use information:
We use your information to respond to you and follow up on your inquiry. We do not add you to a marketing newsletter from a form submission.
- Respond to questions, quote requests, and demo requests
- Deliver the resources you download
- Follow up about FluxTec products and projects you asked about
- Understand how the Site is used so we can improve it
- Protect the Site and comply with legal obligations
Cookies and analytics:
The Site uses Google Analytics 4, loaded through Google Tag Manager, to measure how visitors use the Site. Google Analytics sets cookies in your browser to distinguish visits. We use these reports in aggregate, not to identify you personally.
Google processes this data under its own terms. You can read how Google uses information from sites that use its services.
You can limit analytics tracking by:
- Blocking or deleting cookies in your browser settings
- Installing the Google Analytics opt-out browser add-on
The Site may also set cookies it needs to function, such as cookies for page loading or form security.
How we share information:
We do not sell your personal information or share it for cross-context behavioral advertising. We share it only as described below.
- Service providers that help us run the business, including our website host, our CRM provider, and Google (analytics). They may use the information only to provide services to us.
- Legal and safety reasons, when required by law or to protect the rights, property, or safety of FluxTec, our customers, or others.
- Business transfers, if FluxTec is involved in a merger, acquisition, or sale of assets. The information would stay subject to this policy.
How long we keep information:
We keep contact and form information for as long as we have a business relationship or open inquiry with you, and as needed for legal, tax, or record-keeping purposes. Google Analytics data is kept for the retention period set in our Google Analytics account.
How we protect information:
We use reasonable administrative and technical safeguards to protect the information we collect. No website or system is completely secure, so we cannot guarantee absolute security.
Your choices and rights:
You can ask us to access, correct, or delete the personal information we hold about you, or to stop following up with you. Depending on where you live, you may have additional rights under local privacy laws. Email info@fluxtec.com to make a request. We may need to verify your identity before responding.
Children’s privacy:
The Site is intended for business audiences. We do not knowingly collect personal information from children under 13.
Changes to this policy:
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
Contact us
Liquid LB LLC, dba FluxTec
info@fluxtec.com
(512) 593-1689